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New RefWorks LibGuide: What's New

Need Help?

Have questions regarding the new RefWorks or need technical support?

Contact our Support Team for help, or, submit a case.

Telephone support hours are generally:

  • Monday – Friday: 6:00 am – 7:45 pm Eastern Time
  • Monday – Friday: 3:00 am – 4:45 pm Pacific Time

Weekend support is not available via telephone.

In addition, the new RefWorks Support Pages are available at any time.

More information about upgrading to the new RefWorks can be found on our

New RefWorks Webinars & Screencasts

We offer several webinars on many different topics each month. Below are links to our schedule of upcoming sessions and recordings of recent ones.

Our New RefWorks screencasts are available 24/7 on our YouTube Channel.

Flow becomes the new RefWorks

For the most up to date information regarding the transition from Flow to the new RefWorks please visit our ProQuest RefWorks Customer Resources page.