Have questions regarding the new RefWorks or need technical support?
Telephone support hours are generally:
Weekend support is not available via telephone.
In addition, the new RefWorks Support Pages are available at any time.
More information about upgrading to the new RefWorks can be found on our
We offer several webinars on many different topics each month. Below are links to our schedule of upcoming sessions and recordings of recent ones.
Our New RefWorks screencasts are available 24/7 on our YouTube Channel.
You can easily create a bibliography from the All Documents area, any collection or your search results list.
Navigate to the collection you want to use (or All Documents area or run a search and select items) and click the Create bibliography icon .
Next, search for your output style and select it. Your formatted bibliography will be displayed in your browser for you to copy and paste into any word processing software.
To use a custom output style from your RefWorks account use the documentation here: